Optimum Service Marketing

    Terms & Conditions

    Last updated: October 1, 2025

    These Terms and Conditions govern your use of services provided by Optimum Service Marketing ("OSM", "we", "our", or "us"). By engaging our services or using our website at https://optimumservicemarketing.com, you agree to the terms below.

    1. Website and Marketing Services

    Service Delivery: OSM provides fully managed website design, local search visibility tools, and hosting services. The specific services are initiated after the payment of a setup fee, followed by a recurring monthly subscription fee.

    Ownership of Property: All visual layouts, custom code, structures, and marketing tools built by Optimum Service Marketing remain the sole property of the agency. The physical website cannot be transferred to a standard external hosting provider.

    Client Assets: You maintain full ownership of your domain name and any text, images, or specific content you provide to us for the site.

    Agency Continuity: In the event that OSM ceases operations permanently, clients will be granted direct access and a one time transfer of their website files to ensure no interruption of service.

    2. Billing, Cancellation, and Suspension

    Monthly Subscription: The monthly fee of $99 covers the ongoing hosting and maintenance.

    Cancellation Policy: You may cancel your subscription at any time by phone or email. Cancellations take effect at the end of the current paid term.

    Missed Payments: If a payment is missed, we will send a notification. The website will be taken offline if payment is not received within 30 days of the due date.

    3. SMS and A2P Messaging Services

    These terms apply to all SMS messages sent and received through OSM as part of our A2P 10DLC messaging services.

    By providing your phone number, opting in through our website at https://optimumservicemarketing.com, or texting START, you consent to receive SMS messages from Optimum Service Marketing at (585) 454 8085.

    Types of Messages You May Receive

    • Transactional: Appointment confirmations, reminders, onboarding updates, service notifications, and account notices.
    • Marketing: Promotional offers and announcements, provided that you separately opt in.

    Messaging Consent

    You may provide consent by:

    • Submitting a form on our website
    • Requesting a free website or consultation
    • Scheduling a call
    • Texting START or opting in via SMS

    You cannot provide SMS consent for someone else.

    Message Frequency and Rates

    Message frequency varies depending on your activity with OSM. You may receive more messages during onboarding or active project tasks.

    Standard message and data rates may apply. Contact your carrier for more information.

    Opt Out Instructions

    You may opt out at any time by replying STOP.

    • You will receive a confirmation message of your opt out.
    • To resume messages, reply START or re submit a form on our website.

    Support

    For assistance, reply HELP or contact sean@optimumservicemarketing.com or call (585) 454 8085.

    4. Data Security and Privacy

    Information Safety: We do not sell your phone number or SMS data. For comprehensive details, please refer to our Privacy Policy.

    Data Deletion: For privacy and security, customer lists, lead information, and any client submitted data are not retained after services end. All CRM related data is permanently deleted when an account becomes inactive or a project is closed.

    5. General Terms and Disclaimers

    Message Delivery Disclaimer: Optimum Service Marketing is not responsible for delayed or undelivered messages. Delivery may vary due to mobile carrier issues, device limitations, or external factors.

    Eligibility: By opting in or purchasing services, you confirm you are at least 18 years old.

    Acceptable Use: You agree not to use our services or website platform for fraudulent, unlawful, harmful, or abusive purposes.

    Compliance with Laws: You agree to follow all applicable local, state, and federal laws including the TCPA, CAN SPAM, and carrier guidelines.

    Changes to These Terms: We may update these Terms at any time. Updates will be posted directly at https://optimumservicemarketing.com/terms-and-conditions.

    6. Contact Information

    Optimum Service Marketing
    Email: sean@optimumservicemarketing.com
    Phone: (585) 454 8085
    Location: Rochester, NY